Frequently Asked Questions
We take privacy seriously. There are configurable settings that allow you to control whether guests can see the photos and videos. You can adjust these settings to match your preferences, ensuring that your wedding memories are shared exactly as you wish.
Simply scan the contact card QR code or tap the NFC contact card on mobile phone.
As each order is custom-made with care, please allow [3-5] business days for processing. This is the time we need to personalise, engrave, and package your item for shipment. You will receive an email notification as soon as your order is on its way.
On desktop
- Using Google Business Profile:
- Go to business.google.com/en-all/business-profile/ and sign in.
- Click the “Get more reviews” button, usually found on the home page or under a business profile tab.
- Copy the link that appears in the pop-up window.
- Using a direct Google search:
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- Search for your business name on Google.
- In the knowledge panel on the right, click the link that shows the number of reviews (e.g., “(Number) Google reviews”).
- When the review window opens, click the “Get more reviews” button.
- Copy the URL from the address bar.
On mobile
- Using the Google Business Profile app:
- Open the Google Business Profile App and make sure you are logged in to the correct account.
- Tap the “More” or “Menu” icon (three lines) and select your business.
- Scroll down and tap “Get more reviews”.
- Copy the link that appears on the screen.
- Using Google Maps:
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- Open the Google Maps app and search for your business.
- On your business listing, tap “Write a review”.
- When the review window opens, copy the URL from the address bar.
Absolutely, download all photos and videos in full quality anytime you want.
What is a Profile URL?
A profile URL (Uniform Resource Locator) is the unique web address for your specific profile page. When someone clicks on it or types it into their browser, it takes them directly to your profile.
1. Facebook
Your Facebook URL is the link to your personal profile page.
On a Desktop/Web Browser:
- Open your web browser and go to facebook.com.
- Click on your name or profile picture in the top-right corner of the page.
- Once you are on your profile page, look at the address bar at the very top of your browser.
- The URL displayed there is your profile link. Simply click on it, copy the entire address, and then you can paste it to share.
- What it looks like: https://www.facebook.com/your.name or a series of numbers.
On the Mobile App (iOS or Android):
- Open the Facebook app.
- Go to your profile page by tapping the menu icon (☰) and then tapping your name.
- Just below your name, tap the three dots (…) button to open your Profile Settings.
- At the bottom of this menu, you will see a section called “Your profile link”.
- Tap the “Copy link” button to save it to your phone’s clipboard. You can now paste it anywhere.
2. Instagram
Your Instagram URL directs people to your profile grid and bio.
On a Desktop/Web Browser:
- Go to instagram.com and log in.
- Click on your profile picture in the top-right corner.
- Select “Profile” from the dropdown menu.
- The URL in your browser’s address bar is your unique Instagram link. Copy it from there.
- What it looks like: https://www.instagram.com/yourusername
- On the Mobile App (iOS or Android):
- Open the Instagram app.
- Tap on your profile picture in the bottom-right corner to go to your profile.
- Tap the “Share Profile” button, which is located below your bio.
- A menu will pop up from the bottom with a few options. Tap “Copy link”.
The link is now copied to your clipboard, ready to be shared.
3. LinkedIn
Sharing your LinkedIn URL is essential for professional networking.
On a Desktop/Web Browser:
- Go to linkedin.com and log in.
- Click the “Me” icon (which has your small profile picture) in the top navigation bar.
- Click “View Profile” from the dropdown menu.
- The URL in your browser’s address bar is your profile link. Copy it directly from there.
Pro Tip: On your profile page, you can also click “Edit public profile & URL” on the right-hand side to create a custom, more professional-looking URL if you haven’t already.
What it looks like: https://www.linkedin.com/in/your-custom-name
On the Mobile App (iOS or Android):
- Open the LinkedIn app.
- Tap your profile picture in the top-left corner.
- Tap “View Profile”.
- On your profile page, tap the three dots (…) next to the “Add section” button.
- From the menu that appears, tap “Share profile”. This will open your phone’s sharing options.
- Look for and tap the “Copy” button to copy the URL to your clipboard.
Once you have copied any of these links, you can easily paste them into an email, a text message, your website, or another social media platform to share with others.
How To Get X Profile Link (Twitter):
On Desktop
- Go to your profile: Open a web browser, go to x.com, and log in. Click “Profile” in the left-hand menu.
- Copy the URL: The URL for your profile will be displayed in the browser’s address bar. Click on it to select and copy it.
On Mobile
- Go to your profile: Open the X app and navigate to your profile page.
- Tap the share icon: Look for the share icon (an arrow pointing upwards in a box).
- Copy the link: Select “Copy link to profile” from the menu that appears. The link is now copied to your clipboard and can be pasted elsewhere.
No, neither you nor your guests need to download an app. The platform is accessible via a web browser. Only the event admin (that’s you!) needs to sign up once with their email. Guests can upload images and videos without registering, making the process seamless and hassle-free for everyone.
The NFC antenna position varies by phone manufacturer, but iPhones consistently have it at the top of the back. For Android phones, the antenna is typically located in the upper or middle section of the back, sometimes near the camera, but the exact position changes by model and brand. To find the precise spot for your device, check its user manual or manufacturer’s website, or use a test NFC tag and move your phone around the back until it registers the tag.
The photos and videos are available for 12 months, giving you plenty of time to download, organize, and share them with your loved ones. If you need more time, you can reach out to us, and we’ll assist you with options for extending storage.
An email will be sent. Save your business card image to your photos first.
Iphone mobile Method 1: Using the Photos app
- Open the Photos app and find the image you want to use.
- Tap the image to view it full screen.
- Tap the Share button (a square with an arrow pointing up) in the bottom-left corner.
- Select Use as Wallpaper.
- You can now move and scale the image by pinching and dragging it. Tap Set when you are satisfied.
- Choose to Set as Wallpaper Pair for both the lock and home screens, or tap Customize Home Screen to set a different background for your home screen.
Method 2: Using the Settings app
- Open the Settings app.
- Tap Wallpaper.
- Tap Add New Wallpaper.
- Choose a wallpaper option, such as Photos, People, Photo Shuffle, or Live Photo. You can also select from other categories like Weather & Astronomy, Emoji, or Color.
- Customize your lock screen by adding widgets or changing the font and color.
- Tap Add.
- Choose to Set as Wallpaper Pair (for both lock and home screens) or tap Customize Home Screen to set a different background for your home screen.
Android mobile Step 1: Access wallpaper settings
- Touch and hold an empty space on your home screen.
- Tap “Wallpaper & style” or “Wallpaper” from the menu that appears.
Step 2: Select your image
- Tap “Change wallpaper” or navigate to “My photos” to see your saved images.
- Find and select the image you want to use.
Step 3: Adjust and set the wallpaper
- A preview of the image will appear. You can drag the image to reposition it or pinch to zoom.
- If needed, select options like “Home screen,” “Lock screen,” or “Home and lock screens” to choose where to apply it.
- Tap “Set wallpaper” or “Apply” to confirm.
Please use our contact form to get in touch, and we’ll ensure your experience is smooth and enjoyable.
Absolutely! Your guests can upload videos in full quality. Whether it’s a touching speech or a fun dance moment, all your video memories are preserved without any compromise.
